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Payment Receipts (OEXPMTRC.rdf): Receipt Amounts Are Not Showing For Prepayment (Doc ID 2663922.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Order Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Transaction Payment

ACTUAL BEHAVIOR
---------------
Find that when running the Payment Receipts Report (OEXPMTRC.rdf) it does not show Prepayment amount and balance due.
The receipt amounts for Prepayment is not seen in the report.
There is no Payment type field in the report output and also 'Payment Tendered' or 'Initial Due balance' field are blank.

EXPECTED BEHAVIOR
-----------------------
Expected is that receipt amounts , Payment Tendered' or 'Initial Due balance' field for Prepayment should be shown in the report as per documentation.
 
As per Page 16-40 Oracle Order Management User's Guide in
Oracle® Order Management User's Guide Release 12 Part No. B28099-03

Report Output
In the header area of the receipt, are header level attachments for this document, following are: Order Number, Created By, and Order Type.
In the body of the receipt, for each item: the Internal Item, the Item Description, the Unit Selling Price, the Quantity, and the Extended Selling Price.
If there are price adjustments applied, a down arrow is located next to the Extended Price.
After listing the items, there are a Subtotal of the extended prices, Tax, and Charges total, ending with the order Total.
The Payment type is listed along with the Amount Paid and Balance Due. If Payment Type is Credit Card - then Credit Card type is also reported.

STEPS
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The issue can be reproduced at will with the following steps:
1. log Into order Management responsibility.
2. Create and Order with prepayment , Book the order.
3. Run report Payment Receipts Report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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