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Concurrent Calculation Fails - conc_fail exception in cn_proc_batches_pkg.conc_dispatch (Doc ID 2664517.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are running concurrent calculation.  The parent concurrent program fails intermittently with the following messages in the request log:

CALCULATION module: Calculation

+---------------------------------------------------------------------------+

Current system time is 05-JAN-2017 23:12:06

+---------------------------------------------------------------------------+

**Starts**05-JAN-2017 23:12:06

**Ends**05-JAN-2017 23:20:15

Calculation fails

+---------------------------------------------------------------------------+

Start of log messages from FND_FILE

+---------------------------------------------------------------------------+

Beginning of concurrent program calc ... 

Conc_dispatch: Request completed with error for 7491872

Conc_dispatch: Request failed for physical_batch1708198

conc_fail exception in cn_proc_batches_pkg.conc_dispatch

+---------------------------------------------------------------------------+

End of log messages from FND_FILE

+---------------------------------------------------------------------------+

 

The child concurrent request (Transaction Batch Runner) log for the above request id (7491872) does not show any errors and appears to be incomplete:

 

+---------------------------------------------------------------------------+

Incentive Compensation: Version : 12.0.0

Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.

BATCH_RUNNER module: Transaction Batch Runner

+---------------------------------------------------------------------------+

Current system time is 05-JAN-2017 23:15:01

+---------------------------------------------------------------------------+

 

Additionally, you may see an error message in the OS server log similar to the following:

FNDLIBR[20329]: segfault at 0 ip 00000000f6fd0bb5 sp 00000000ffe549c8 error 4 in libclntsh.so.10.1[f6b81000+b3d000]

 

You can see the OS server log messages with the following command (may have to be root in order to see the messages):

# cat /var/log/messages | grep FND

 

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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