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"Action Required" Emails Show Cubes After Java And TLS Upgrade (Doc ID 2664543.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Jserv, JDK, JVM, JRE

ACTUAL BEHAVIOR
---------------
"Action Required" Emails show cubes after Java and TLS upgrade

After upgraded our Java and TLS users are now seeing emails from Oracle workflow that contains little cubes beside each field. These are "Action Required" outlook emails. This is directly in the email itself and not in the link.


EXPECTED BEHAVIOR
-----------------------
Notification should not contain additional images

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable TLS and upgraded java
2.Encounter issue.

Changes

 The following patches were applied:

Patch 27135427(  R12.TXK.B.delta.4: Oracle E-Business Suite Techstack 12.1.4
Product Release Update Pack )  and 
Patch 23645824  ( TECHPLAT:FORMSAPP.EAR DEPLOYMENT FAILS AFTER "ENABLING TLS
FOR OHS TO OC4J CONN"  )

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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