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Duplicate Reference Numbers Shown When Running Skip Screening Request (Doc ID 2664966.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Shipping Execution - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Intl Trade Mgmt Integration

ACTUAL BEHAVIOR
---------------
When attempting to run the Skip Export Screening request, the reference number displayed in the LOV is repeated twice

EXPECTED BEHAVIOR
-----------------------
Expect the reference number to appear only once

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the concurrent request Skip Screening
2. In the parameters form, enter the order number for which screening is to be skipped, as the Reference Number
3. List of values form to select reference number is displayed, and the entered reference number appears twice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users expect to see the same reference number only once in the LOV
Seeing the same number twice is confusing to users

Note: This issue was first observed after customer applied patch 30630303:R12.WSH.C, which was provided on a  previous SR. It is not known if this issue is caused by patch 30630303.R12.WSH.C

Cause

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In this Document
Symptoms
Cause
Solution
References


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