My Oracle Support Banner

The changes were not applied because User-Defined Exception when manager try to approve enrollment request (Doc ID 2665316.1)

Last updated on MAY 01, 2020

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

When manager try to approve one class enrollment
the following error occurs.

ERROR
-----------------------
The changes were not applied because User-Defined Exception

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Learner request for enrollment for a class
2. Manager try to approve it  -> error is raised, but the message is not very useful (The changes were not applied because User-Defined Exception)
3. Check class status and notice that class was canceled by administrator before manager tries to approve

Note: One error is expected for above scenario, but a useful message should be displayed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.