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Work Order Approval History In OAF Form Not Listing Complete Approval History (Doc ID 2665475.1)

Last updated on MAY 01, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

In Self Service (OAF), only the last action can be seen for the work order approvals. It is not listing the complete approval history.
However, in Form (CORE), the complete approval history can be seen. In both OAF & CORE, the comments entered by the approver is not visible.

EXPECTED BEHAVIOR

Complete approval history should be seen in OAF and CORE sides.

STEPS

The issue can be reproduced at will with the following steps:
1. Open released work order which is already approved
2. Check approval History
3. Approval history is not complete in OAF, but CORE shows the complete approval history.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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