Forms not launching after install or upgrade Error Code: INET_E_DOWNLOAD_FAILURE
(Doc ID 2665895.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
After EBS 12.x upgrade or install
Attempt to launch forms in Internet Explorer, a new IE window opens with the following error:
ERROR
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http(s)://server.<DOMAIN_NAME>:8000/forms/frmsevlet...
Can't reach this page
* More Information
Clicking on More information shows
- Error Code: INET_E_DOWNLOAD_FAILURE
STEPS
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The issue can be reproduced at will with the following steps:
1. 12.2.x upgrade on a new server
2. Attempt to launch forms in IE
3. New window is shown with Can't reach this page error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot launch forms
Changes
Upgrade or Install on new server
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |