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Statement of Earnings (SOE) is not Displaying the Information from the Correct Pay Period (Doc ID 2666618.1)

Last updated on MAY 04, 2020

Applies to:

Oracle HRMS (US) - Version 12.2 HRMS RUP13 and later
Information in this document applies to any platform.
This note provides a brief overview of and .

Symptoms

Problem Statement:

SOE is not displaying the information from the correct pay period.

Examples:
- When opening the SOE on sysdate(Apr 2020), it displays the information from older pay periods (2015).
- When clicking 'Previous Run' button, it randomly jumps back to much older SOE.
- When clicking 'Previous Run' button, following error occurs even though there are run results for the previous pay period.

APP-PAY-07736: No more runs found for this employee.

 

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

Example:

  1.  Login as US HRMS Manager responsibility
  2.  Go to Statement of Earnings form
     (N) People > Enter and Maintain > (B) Assignment > (B) Others > Statement of Earnings
  3.  Click on Previous Run button
  4.  SOE displays information from other pay periods

Cause

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In this Document
Symptoms
Cause
Solution
References


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