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Error In Physical Count Of Loose Serial Number In MSCA Across Subinventory (Doc ID 2666737.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Inventory Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Physical Counting

While performing Physical Inventory Counts from MSCA, users cannot count loose Serial numbers across Sub-inventories.

When users try to enter a different Sub-inventory for a Tag, related to a loose Serial number, the system throws error from below:

ERROR
-----------------------
Invalid Serial Number

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. From MSCA GUI ->Inventory --> Counting --> Physical count
  2. Enter a different Sub-inventory for a Tag, related to a loose Serial Number.
  3. Observe the above mentioned error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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