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Download Contract Error 010-31011 -ERROR- ORA-31011: XML Parsing Failed ORA-19213 (Doc ID 2667737.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Auction/RFx creation

When attempting to download contract document from Sourcing Responsibility for a RFQ, the
following error is thrown.

010-31011 -ERROR- ORA-31011: XML parsing failed ORA-19213: error occurred in XML processing at lines 88 LPX-00118: Warning: undefined entity "nbsp"

The issue can be reproduced at will with the following steps:

1. Sourcing Super User (R)

2. Create the RFQ and Add Contract Template and apply and Save the document 

3. Click on Contract Terms and select Download Contract and Click on Go button

4. The error is thrown.

Due to this issue, users cannot download contract terms from the RFQ.


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