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"Cannot Display Page" Error When Opening Multiple HTML Pages From Service Order Page (Doc ID 2668164.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Depot Repair - Version 12.2.8 and later
Information in this document applies to any platform.


On : 12.2.8 version, Repair Execution

When attempting to open Material Workbench HTML page from Service Order HTML page, the following error occurs.

Error: Cannot Display Page
You cannot complete this task because you accessed this page using the browser's navigation buttons (the browser Back button for example).

To process, please select the Close Window link at the top of the application page to return to the main menu.
Then, access this page again using the application navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.

The issue can be reproduced at will with the following steps:
1. Open any Service Order from “Search and Update Service Order Screen”.
2. Navigate to “Service Execution” tab.
3. Navigate to Material workbench using Responsibility navigation and right click to open Material Workbench HTML
4. Once material workbench opens in new tab. Come back again to “Service Order” screen and click on any tab. Error reproduces.


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