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Why Are Inactive Addresses Showing When Adding An Additional Rule In Attachments To Customer? (Doc ID 2668579.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.



When going doing the following steps. I noticed that I can see inactive customer sites in the LOV which we would not want to see the inactive addresses. What would be the purpose of an inactive address in this field?

1. Log into Order Management SuperUser
2. Orders>Attachments>Documents
3. Create A new Attachment
4. Click on Addition Rules
5. Select Customer
6. Search Customer and see that there is inactive sites in the list



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