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Close Enrollment Gives Error: "APP-PAY-07155: THE HR OBJECT IS INVALID" (Doc ID 266929.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Advanced Benefits - Version 11.5.0 and later
Information in this document applies to any platform.

Symptoms

 When election is saved in the second life event or default enrollment is called during close enrollment, the process errors with a message

"APP-PAY-07155: THE HR OBJECT IS INVALID"
Cause: The HR Object which is attempted to be locked is inconsistent with the corresponding object in the HR Schema
Action: Retry the action with the correct object version number



The PYUPIP trace will show trace that it is selecting the same contact twice, indicating that one contact has two relationship types, each with the Personal Relationship flag checked:

 

 

 

Cause

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