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How To Map New Request Type To Problem Code? (Doc ID 2669338.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

After creating a new Request Type and Problem Code ,How to map the new request type to the problem code?
 

Solution

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In this Document
Goal
Solution
References


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