Getting Error "savepoint 'CS_CHARGE_CREATE_ORDER_PUB' never established in this session or is invalid" When Processing Sales Order in Depot Repair
(Doc ID 2670028.1)
Last updated on AUGUST 10, 2022
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterOracle Spares Management - Version 12.2.11 to 12.2.11 [Release 12.2]
Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order
When attempting to create Repair Orders,
the following error occurs.
ERROR
-----------------------
savepoint 'CS_CHARGE_CREATE_ORDER_PUB' never established in this session or is invalid
ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PVT' never established in this session or is invalid
ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line 3904
ORA-06510: PL/SQL: unhandled user-defined exception
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a New Repair Order form
2. Enter required info and save
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |