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R12.2 AR Credit Management - Cannot Create/update Credit Application And Case Folder (Doc ID 2670252.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Credit Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, General Issues

When attempting to create a credit application or update an existing case folder,  the following error occurs.

ERROR
-----------------------
Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT AR_CMGT_WF_ENGINE.get_credit_limit(:1, 'P') OVERALL_CREDIT_LIMIT
FROM DUAL
at oracle.jbo.server.BaseSQLBuilderImpl.processException(BaseSQLBuilderImpl.java:3383)
at oracle.jbo.server.OracleSQLBuilderImpl.processException(OracleSQLBuilderImpl.java:4022)

## Detail 0 ##
java.sql.SQLException: ORA-04063: package body "APPS.AR_CMGT_WF_ENGINE" has errors
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
Responsibility:  Credit Management
Create a new credit application or update an existing case folder and get the java error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a new credit application or update an existing case folder.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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