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Error Occurs When the Prospective Supplier Clicks the External Registration Link From the Email Notification - Could not load application module 'oracle.apps.pos.onboard.server.FlexRegAM' (Doc ID 2670474.1)

Last updated on MAY 18, 2020

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle iSupplier Portal, Release 12.1.3 and later, an error occurs when prospective suppliers attempt to perform the registration.


Error

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

 

Exception Details.
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.pos.onboard.server.FlexRegAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1323)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:560)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:442)
at _OA._jspService(_OA.java:213)
..
..
## Detail 0 ##
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO, -20001, N, REASON, ORA-20001: APP-FND-02902: Multi-Org profile option is required. Please set either MO: Security Profile or MO: Operating Unit profile option.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1
;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.server.OADBTransactionImpl.initializeMultiOrg(OADBTransactionImpl.java:3546)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.handleMultiOrgInit(OAApplicationModuleImpl.java:1482)
at oracle.apps.fnd.framework.server.OADBTransactionImpl.setCookie(OADBTransactionImpl.java:1994)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.setCookie(OAApplicationModuleImpl.java:1289)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.validateIcxCookie(OAHttpSessionCookieImpl.java:227)
at oracle.apps.fnd.framework.OASessionCookieHelper.validateIcxSession(OASessionCookieHelper.java:475)
at oracle.apps.fnd.framework.OASessionCookieHelper.initializeApplicationModule(OASessionCookieHelper.java:125)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.initializeApplicationModule(OAHttpSessionCookieImpl.java:955)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.useApplicationModule(OAHttpSessionCookieImpl.java:521)
at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:208)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1323)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:560)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:442)
at _OA._jspService(_OA.java:213)
..
..




Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. The internal supplier administration team sets up the prospective supplier registration URL, using the instructions from:
- <Note:470402.1> - How To Register A Prospective Supplier From An External URL
2. The internal supplier administrtion team then invites a supplier to register.
3. The prosupplier receives the email notification with the link to register as a prospective supplier.
Upon clicking the link to register, the error page appears instead of showing the Prospective Supplier Registration page.






 

Cause

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In this Document
Symptoms
Cause
Solution
References


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