Customer Profile Update Errors With (Doc ID 267157.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
ARXMACPC - Profile Class
ARBCPC - Customer Profile Copy

Symptoms

Receiving the following error message when submitting the concurrent request to update customer profiles in the Profile Class form (ARXMACPC):

"The profile of this customer is currently being updated"

The concurrent request for Customer Profile Copy (ARBCPC) hangs and the log file shows the following error:
Sleeping for 30s
Sleeping for 30s
Sleeping for 30s
Sleeping for 30s
.....

Changes

 

Cause

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