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Error Page Is Coming When Click On Debrief Work Order - oracle.apps.fnd.framework.OAException (Doc ID 2671621.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to update a work order via EAM self service, the following error occurs.

ERROR

You have encountered an unexpected error. Please contact your system adminstrator for assistance.

Error Page
Exception Details.
: Could not load application module 'oracle.apps.eam.workorder.server.ExpressWorkOrderAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:282)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:81)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1391)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474)
at _pages.__oa._jspService(__oa.java:233)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.apps.fnd.security.WLFilter.doFilter(WLFilter.java:216)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.apps.jtf.cabo.interceptor.JTFWrapperFilter.doFilter(JTFWrapperFilter.java:149)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:501)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:121)


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise asset management.
2. Navigation: Home->Work orders.
3. Search for work order.
4. Click to update via Debrief work order.
5. The aforementioned error is seen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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