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Batch Stuck In Approved Status, After Running Process Supplier Ship and Debit Pending Claim Batches. (Doc ID 2671704.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Root cause & fix for Bug in Process Supplier Ship and Debit Pending Claim Batches program

Process Supplier Ship and Debit Pending Claim Batches

Claim Settlement Workflow and Accounting is Missing even though Claim Status is closed when Batch is stuck in Pending Claim status and Claim is created with the below program
"Process Supplier Ship and Debit Pending Claim Batches"



EXPECTED BEHAVIOR
-----------------------
Batch should get closed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a S&D Batch.




Cause

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In this Document
Symptoms
Cause
Solution
References


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