Unable To Create Credit Memo From Lease Center When Rejected Credit Memos Exist
(Doc ID 2674021.1)
Last updated on MAY 28, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Customer Service
In Lease Center, user is unable to create Credit Memo from Lease center when rejected Credit Memos exist
ERROR
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OKL_PENDING_CREDIT_AMOUNT
STEPS
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The issue can be reproduced at will with the following steps:
1. Lease Center > Create Credit memo
2. Reject the credit memo request
3. Lease Center > Create new credit memo. It fails with error
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |