Service Procurement Receipt Lines Description Is Null Via OTL Retrieve Time (Doc ID 2674040.1)

Last updated on MAY 26, 2020

Applies to:

Symptoms

Actual Behavior

Service Procurement receipt lines description is null  

When using Service Procurement module and receipts created based on timecard by program Retrieve Time from OTL.
Receipt line description is null for that cases. As a result, once invoice is matched it also has a null value.

Expected Behavior

Expect Item Description to display from the PO shipment lines.

Steps

The issue can be reproduced at will with the following steps:

1. EBS Application > Concurrent Requests
2.  Concurrent request for Retrieve Time from OTL (RCVOTLR) is run.
3.  SQL query is run against RCV_SHIPMENT_LINES with ITEM_DESCRIPTION shown as NULL.
4.  As the result when creating Invoice in AP module – description also is null and that causes a problem because of that Item Description fails to display from the PO shipment lines.
   

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.