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Service Command Center Data Load - ORA-01427: Single-row Subquery Returns More Than One Row (Doc ID 2675318.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.2.8 and later
Information in this document applies to any platform.


When attempting to run the Service Command Center Data Load program, the following error occurs:


There is an error while trying to ingest data for this load rule CS_ECC_UTIL_PVT.GET_ECC_DATA_LOAD_INFO with dataset cs-service for job 10,905 ORA-01427: single-row subquery returns more than one row oracle.jdbc.driver.T4CTTIoer11.processError( oracle.jdbc.driver.T4CTTIoer11.processError( oracle.jdbc.driver.T4C8Oall.processError( oracle.jdbc.driver.T4CTTIfun.receive(


The issue can be reproduced at will with the following steps:
1. Run the Service Command Center Data Load program.



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