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Field Service Technician Portal (FSTP)-Not Able To Export Transaction History (Doc ID 2675519.1)

Last updated on JUNE 02, 2020

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Field Service Technician Portal (FSTP)

Not able to export Transaction History from the Field Service Technician Portal (FSTP)

ERROR
-----------------------
JBO-27122 - SQL error during statement preparation

STEPS
-----------------------

The issue can be reproduced at will with the following steps:


1.Navigate to Field Service Technician Portal (FSTP)
2.Query for the resource
3.Clicked on Transaction history details
4.Trying to perform export transaction history by clicking on 'X' Excel icon getting JBO-27122 error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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