My Oracle Support Banner

POCAO - Wrong Codes When Order Date Type Code Is ARRIVAL (Doc ID 2675689.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When a change is done to a Sales Order (SO) and the POCAO program is run, the Acknowledgement codes are not correct.


EXPECTED BEHAVIOR
For the PO change acknowledgement Oracle should compare Customer Request date and Schedule Arrival Date. Even when they match, DR code is populated instead of IA.

STEPS
The issue can be reproduced at will with the following steps:
Run the POCAO (Purchase Order Change Acknowledgment), with Date Type Code as ARRIVAL.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.