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OTL Timecard Retrieval Dashboard - Cannot Export Approved Time (Doc ID 2675878.1)

Last updated on MAY 29, 2020

Applies to:

Oracle Time and Labor - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 HRMS RUP 11, in all instances
When attempting to export the Approved timecards to Excel from the OTL Timecard Retrieval Dashboard - Pre-Retrieval tab,
the following error occurs.


ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01008: not all variables bound
ORA-06512: at "APPS.HXC_RDB_PRE_RETRIEVAL", line 1844
ORA-06512: at line 2


NOTED
---------------
However, when clicking on the Total to export all of the timecards, the timecards are exported


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Try to export the Approved timecards to Excel from the OTL Timecard Retrieval Dashboard - Pre-Retrieval tab
2. Observe the error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export approved timecards to Excel

Cause

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In this Document
Symptoms
Cause
Solution
References


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