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Error While Saving Cover Letter Content Having Multiple Languages. (Doc ID 2675997.1)

Last updated on JUNE 03, 2020

Applies to:

Oracle Marketing - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, MICC Transfer to TSC


Unable to save cover letter content  , Gives XML Parsing error

ERROR
-----------------------
XML Parsing Error: not well-formed
Location: https://orioniss.xx.xxx.com/iss/viewtdsfileservlet/127893521/Arabic_English.html?fs=73401&if=yes&full=false
Line Number 54, Column 32:
  <![endif]--><![if !vml]>

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to Marketing User Responsibility

2) Click on Cover Letter

3) Enter HTML Cover Letter text

4) Preview the Cover Letter

5) Click Save, Cover letter is not saved and gives below error

XML Parsing Error: not well-formed
Location: https://orioniss.xx.xxx.com/iss/viewtdsfileservlet/127893521/Arabic_English.html?fs=73401&if=yes&full=false
Line Number 54, Column 32:
<![endif]--><![if !vml]>

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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