Rejected Purchase Order Does Not Release Encumbrance When It Is never Approved or Fully Reserved Without Any Change Amount
(Doc ID 2676101.1)
Last updated on JUNE 07, 2022
Applies to:
Oracle Purchasing - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, Accounting related
ACTUAL BEHAVIOR
---------------
After final approver rejected the Purchase Order during approval process, rejected PO does not release the funds.
EXPECTED BEHAVIOR
-----------------------
Expect rejected PO to release the funds
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Purchasing Responsibility
2. Let User 1, created a PO
3. Click on Approve button
4. Check the "RESERVE' check box and submit the PO for approval
5. The PO goes to User 2 for approval
6. User 2, open the notification and Rejected the PO
7. The PO is rejected
8. When query the PO in Purchase Order Summary, It shows REJECTED, RESERVED status.
9. The encumbrance didn't release from the PO
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |