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Exchange Rate Defaults To -9.9 For The Expenses Created Through Mobile Android App (Doc ID 2676551.1)

Last updated on JUNE 04, 2020

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Expenses

When attempting to submit the expense report through mobile android app,
the following error occurs.

ERROR
-----------------------
Line 1 Error: The reimbursement currency and receipt currency are the same. Please change the receipt currency or change the exchange rate to 1.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create expense report on mobile app and submit it for approval

2. Query the same expense report on web application, System shows exchange rate with -9.9 instead of 1

even the reimbursement currency and receipt currency are the same.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to submit the expense reports.

Cause

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In this Document
Symptoms
Cause
Solution
References


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