Exchange Rate Defaults To -9.9 For The Expenses Created Through Mobile Android App
(Doc ID 2676551.1)
Last updated on OCTOBER 18, 2021
Applies to:
Oracle Internet Expenses - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Expenses
When attempting to submit the expense report through mobile android app,
the following error occurs.
ERROR
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Line 1 Error: The reimbursement currency and receipt currency are the same. Please change the receipt currency or change the exchange rate to 1.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create expense report on mobile app and submit it for approval
2. Query the same expense report on web application, System shows exchange rate with -9.9 instead of 1
even the reimbursement currency and receipt currency are the same.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to submit the expense reports.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |