Transaction Line Level Balance Does Not Display Correctly Through The Form
(Doc ID 2676831.1)
Last updated on JUNE 05, 2020
Applies to:
Oracle Receivables - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, Receipts Related
When applying a receipt via lockbox against an transaction as part of a termination.
Line Level Application is used.
The receipt application is made directly against line number 1, but the balance at line level is showing fully open when viewing the transaction through the form. (The actual application at a table level is correct)
STEPS TO REPRODUCE:
Responsibility: Receivables
Navigation: Transactions > Transactions
1. Query the transaction, in 'Balance Due' remaining balance of the transaction is correctly displayed:
2. Click 'Details' and the original amount due, receipt applications, and remaining balance displays correctly.
NOTE: applications are made at line level, and the receipt is applied against line number 1 of the transaction.
3. Enter Line Number, the 'Details' for Line 1 displays with the correct original amount due, but the receipt application does not display, and remaining balance for the line is incorrect.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| 1. Issue is indirectly resolved by applying latest file version |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| Still Have Questions? |
| References |