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Performance Issue With ChRM Offers Page (Doc ID 2677281.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Trade Management - Version 12.2.7 and later
Information in this document applies to any platform.


Performance issue with ChRM Offers page

The ChRM pages are generally very slow in response and the Offers screen are particularly excessively slow.
Our DBA has checked the issue and he has confirmed that there is enough freed up memory in PRODUCTION instance.

Failure of Web Server Bridge

The issue can be reproduced at will with the following steps:
1. Go to TM->Offer->Query an offer
2. Opening it, Saving it an offer
3. Performance issue


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