My Oracle Support Banner

New Credit Request has Invoice Lines not Ordered by Invoice Number When Number of Lines More than 30 (Doc ID 2677875.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle iReceivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Dispute Components

ACTUAL BEHAVIOR
---------------
When creating a credit request and entering the details, invoice lines are not ordered by invoice number once the number of lines are more than 30.

EXPECTED BEHAVIOR
-----------------------
Expect that the invoice dispute be ordered no matter how many lines there are.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a dispute with more than 30 lines
2. See the lines are out of order as in the screenshot.
3. Credit request details page is difficult to read as it is out of order when more than 30 lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot easily read the details page they entered as it is out of order.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.