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Agent Dashboard Party Search Is Not Displaying the Organization Contact Address (Doc ID 2677932.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Customer Support - Version 12.2.6 and later
Oracle Trading Community - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Party Search field when searching for a contact, the address associated to the contact is not displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Customer Support
2  (N) Scroll down and click Search Parties (link)
    Search for any name (abc%)
    Expand the results and it does not show the address but shows Country and Email address.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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