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Cycle Count Adjustment Transactions Stuck In "Pending Transactions" (Doc ID 2678157.1)

Last updated on JUNE 08, 2020

Applies to:

Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Cycle count

ACTUAL BEHAVIOR
---------------

When Cycle Count Adjustments are Approved - the records are stuck in Pending Transactions.
These transactions are not getting processed automatically.

EXPECTED BEHAVIOR
-----------------------

The expected behavior is that the cycle count adjustments should be complete and reflect in Materials transactions as well as changes in the on hand quantity should be observed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Navigate to Invetory -> Counting -> Cycle Count
2) Go to Cycle Count Adjustment and Query adjustments for pending approval
3) Approve the Adjustment.
System will display the message that the Adjustments are processed.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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