My Oracle Support Banner

Error: Quantity XX Is Greater Than YY, Quantity Ordered Plus Tolerance While Trying Create New WC After Correction (Doc ID 2678164.1)

Last updated on JUNE 05, 2020

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Services Procurement

While attempting to create new Work Confirmation after correction, the record remains stuck in error in RCV_TRANSACTIONS_INTERFACE table with
the following error :

ERROR
--------------
Error: Quantity 1 is greater than 0, quantity ordered plus tolerance. Cause: Quantity you wish to ship is greater than quantity ordered plus the over receipt tolerance. Action: Either reduce the quantity to ship or increase your quantity received tolerance on the Purchase Order.
Error: Quantity 7.992 is greater than 0, quantity ordered plus tolerance. Cause: Quantity you wish to ship is greater than quantity ordered plus the over receipt tolerance. Action: Either reduce the quantity to ship or increase your quantity received tolerance on the Purchase Order.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create complex PO, with two line qty 24 and 3, quantity tolerance 'REJECT'
2. Create work confirmation with amount 24 and 3 against the PO and approve it
3. Cancel the above WC with suggested data fix
4. Create new WC with amount 8 and Submit for Approval
5. Run Receiving Transaction Processor.
6. Receiving Transaction Processor completed with error  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.