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PAXPREPR Project Customer Billing Address Is Empty After Merge Customers (Doc ID 2678490.1)

Last updated on JUNE 08, 2020

Applies to:

Oracle Project Billing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Billing address LOV on PAXPREPR Project Customers form is missing merged sites.
Users merged 2 customers and customer sites and then tried to change Billing Address site to newly merged sites but can not find those from LOV.

  1. Go to Project responsibility > Open Project form > go to Customer and Contracts option.
  2. Click on Billing Address LOV - try to find merged sites

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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