Item XXXXX Is Not on The Price List, When We Are Creating The RMA Order By Copying an Original Order Using Pricing Option "At Original Selling Price" (Doc ID 2678601.1)

Last updated on NOVEMBER 18, 2021

Applies to:

Symptoms

When attempting to create a RMA order through copy original order,
the following error occurs.

ERROR
Item XXXXX is not on the price list, when we are creating the RMA order by copying the existing order.
  

EXPECTATION
Expectation is that the rma created through copying the original order should have lines with the same prices (Unit Selling Price and Unit List Price) as the original line

CHANGES
Applied <Patch 31170816>:R12.QP.C


HOW TO REPLICATE
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Query original sales order
4. Actions > Copy (copy to return order type / line type with pricing option 'At Original Selling Price'.

NOTES
----------
This is happening only for RMA orders, when a standard order is created by copying it is copying with freeze price correctly.
ULP = Unit List Price
USP = Unit Selling Price
UOM = Unit of Measure

Cause

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