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After Database Upgrade, Work Order Completion Status Defaulting To WCLOSE Instead Of Complete (Doc ID 2680662.1)

Last updated on JUNE 15, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After 19c database upgrade - Work Order Completion Status is defaulting to WCLOSE instead of Complete

On the Work Order Completion page, the sort in the LOV for Completion Status has changed after performing 19c database upgrade. This is causing a different value to default because the field defaults to the first value in the list.


EXPECTED BEHAVIOR

Expect that Completion Status default Complete instead of WClosed

STEPS

The issue can be reproduced at will with the following steps:

1. Responsibility: Maintenance Super User.

2. Click Work Orders tab.

3. Query work order to be completed.

4. On the Work Order Completion page,  the Work Order Completion Status defaults WCLOSE instead of Complete



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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