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Workflow Java Error Agent Listener fails with XML-20150 error (Doc ID 2680827.1)

Last updated on JUNE 30, 2020

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Oracle XML Gateway - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

The Workflow Java Error Agent Listener fails with the following error stack:

 oracle.apps.fnd.wf.bes.BusinessEventException: org.xml.sax.SAXParseException; lineNumber: 198; columnNumber: 23; <Line 198, Column 23>: XML-20150: (Error) Element PROCESS_INVOICE not complete, expected elements '[INVALLWNCE, INVCHARGE, INVLINE, INVTAX]'. Error Type ERROR

Customer describes issue as limited to only one trading partner.    No errors observed in XML Gateway.   Events may show as expired in the WF_JAVA_ERROR queue. 

 Diagnostics to help triage this issue include:

--------------------------

$FND_TOP/sql/wfver.sql

Check $APPLCSF/$APPLLOG/FNDCPG* log files

Check the Transaction Monitor for inbound errors

Check the ecx inbound logs:
SQL> select il.MSGID, il.status, il.error_id, il.logfile, il.time_stamp, er.message,dl.transaction_type, dl.transaction_subtype, dl.document_number, dl.party_site_id,dl.payload, dl.status
from ECX_INBOUND_LOGS il,
ECX_ERROR_MSGS er,
ECX_DOCLOGS dl
where il.error_id = er.error_id(+)
and il.MSGID = dl.msgid(+)
and il.time_stamp >=
to_date('09-APR-2020 09:00', 'DD-MON-YYYY HH24:MI') and il.time_stamp <
to_date('22-APR-2020 09:10', 'DD-MON-YYYY HH24:MI')
order by il.time_stamp asc;

 

 

 

 

Changes

 There are no changes noted in the system.   Only one Trading partner is affected;  all other XML messages are completed correctly. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Applies to:
References


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