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All User Can't Login to EBS by "Login failed. Please verify your login information or contact the system administrator" Even If Using a Right Password (Doc ID 2680955.1)

Last updated on JUNE 24, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

All User Can't Login to EBS by "Login failed. Please verify your login information or contact the system administrator." Even If Using a Right Password.
In addition, the following SQLs return "Y" which means the passwords are all right.

select fnd_web_sec.validate_login('SYSADMIN','<password of SYSADMIN>') FROM DUAL;
select fnd_web_sec.validate_login('<other EBS username>',<password of GUEST>') FROM DUAL;
select fnd_web_sec.validate_login('GUEST',<password of GUEST (**1)>') FROM DUAL;

Changes

 There is no change.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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