All User Can't Login to EBS by "Login failed. Please verify your login information or contact the system administrator" Even If Using a Right Password (Doc ID 2680955.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

All User Can't Login to EBS by "Login failed. Please verify your login information or contact the system administrator." Even If Using a Right Password.
In addition, the following SQLs return "Y" which means the passwords are all right.

select fnd_web_sec.validate_login('SYSADMIN','<password of SYSADMIN>') FROM DUAL;
select fnd_web_sec.validate_login('<other EBS username>',<password of GUEST>') FROM DUAL;
select fnd_web_sec.validate_login('GUEST',<password of GUEST (**1)>') FROM DUAL;

Changes

 There is no change.

Cause

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