Price Break Header Modifier Is Not Applying the Right Tier Discount and the Related Details Button Has Been Grayed Out
(Doc ID 2681104.1)
Last updated on JANUARY 06, 2023
Applies to:
Oracle Order Management - Version 12.2 and laterOracle Advanced Pricing - Version 12.2 and later
Information in this document applies to any platform.
Symptoms
On : 12.2.9 version, Pricing, Discounting & Charges
ACTUAL BEHAVIOR
Pricing Engine fetches the correct modifier list line number. But the adjusted amount is zero and the related details button has grayed out.
EXPECTED BEHAVIOR
Expects modifier to be applied with a 66.7 % discount.
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter multiple order lines and save.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |