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Price Break Header Modifier Is Not Applying the Right Tier Discount and the Related Details Button Has Been Grayed Out (Doc ID 2681104.1)

Last updated on JANUARY 06, 2023

Applies to:

Oracle Order Management - Version 12.2 and later
Oracle Advanced Pricing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
Pricing Engine fetches the correct modifier list line number. But the adjusted amount is zero and the related details button has grayed out.

EXPECTED BEHAVIOR

Expects modifier to be applied with a 66.7 % discount.

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter multiple order lines and save.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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