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Offer Reconciliation - Not Working As Expected (Doc ID 2681708.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Offers

Problem Description
-------------------
Offer Reconciliation is Not working as expected

Error/Actual Behavior
---------------------
Need to do reconcile twice to send funds back to budget.

Steps to reproduce
------------------
1) Offer checkbook has below values.
total funding from budget 100
total funding 100
utilized 100
earned 100
paid 0

2) Do reconcile (unutilized and unpaid), which makes amounts look below, you can still see total fund as 100

total funding from budget 100
total funding 100
utilized 0
earned 0
paid 0

3)Do reconcile again (unutilized and unpaid), which makes amounts look below

total funding from budget 0
total funding 0
utilized 0
earned 0
paid 0

Expected Behavior
------------------
Before applying 26264339.R12.OZF.B and 30662861:R12.OZF.B , with just one click on reconcile button does all the work , but now customer need to reconcile twice.

Cause

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In this Document
Symptoms
Cause
Solution
References


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