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When Overriding Enrollment Into Cobra Plan, Getting Coverage Start Date Error. (Doc ID 2681715.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

When Overriding Enrollment into Cobra Plan, getting coverage Start date error.


Error:
FRM 40735 - On Insert Error - Unhandled exception
ORA-06510: PL/SQL: unhandled user-defined exception


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Active employee Retires.
2. EOY Retirement event is run on account.
3. Attempt to Override the person into COBRA Vision
  - See error


Cause

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In this Document
Symptoms
Cause
Solution


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