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Unable To Update Location/Party In Asset Return Request After Termination (Doc ID 2682602.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Patch Application Issues

ACTUAL BEHAVIOR
----------------------
Unable to update Location/Party in Asset Return Request After Termination

Attempting to update asset location in asset return request after contract has been terminated. Going through steps to change location/party, and update. Confirmation message received indicating record has been updated, however changes are not saved. This is happening on both lease and loan products.

EXPECTED BEHAVIOR
-----------------------
The location / party should be correctly updated in the asset return requests page.

STEPS
--------
The issue can be reproduced at will with the following steps:
1. Navigate to asset management -> asset return requests page
2. Query the asset
3. Update the location / party.
4. Save.


Cause

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In this Document
Symptoms
Cause
Solution
References


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