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Batch Created in Self-Service are Approved but not Found in Batch Header form (Doc ID 2683069.1)

Last updated on DECEMBER 02, 2021

Applies to:

Oracle Payroll - Version 12.1 and later
Information in this document applies to any platform.
This note provides a brief overview of .


Problem Statement:

Batch is created in Self Service and approved but not found in the Batch Header form.


Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Login with Manager Self Service
  2.  Go to Self-Service Element Entries page
  3.  Define a batch
  4.  Create batch lines
  5.  Click Validate
  6.  Go back to the "Batch by Element" page and click "Next
  7.  Batch is submitted for approval
  8.  Manager approves the batch
  9.  Login with HRMS Manager responsibility
  10.  Go to the Batch Header form but the batch is not created
     (N) Mass Information eXchange: MIX > Batch Element Entry > search for the batch



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