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Offer Accruals Does Not Exists For The Claim (Doc ID 2683149.1)

Last updated on JUNE 25, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Claims,

User is trying to create a claim for which they are getting Offer Accruals does not exists for the claim customer when trying to associate offer during claim creation process. As in the earlier workaround, user created claim without offer and added the claim lines but now cannot give associate earnings. For the customer, User is not able to find any associated earnings to add in claim lines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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