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Need Service Request Type As Defaulting Rule For Value And Condition (Doc ID 2683374.1)

Last updated on NOVEMBER 26, 2020

Applies to:

Oracle Depot Repair - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
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Currently ‘Service Request type’ is not present in Depot Repair defaulting rule both for default value and for condition parameter as well.


EXPECTED BEHAVIOR
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Need additional attribute ‘Service Request type’ in Depot Repair defaulting rule both for default value and for condition parameter as well.(Note: Defaulting rule is present for both ‘Create Service Orders’ as well as ‘Bulk receiving’ functionality)

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to Applications
2. Go to Depot Repair Manager responsibility
3. Navigate to Setup >Defaulting Rules

Observe Currently ‘Service Request type’ is not present in Depot Repair defaulting rule both for default value and for condition parameter as well.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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