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How To Display All The Service Requests Against A Customer In Customer Support ? (Doc ID 2683431.1)

Last updated on JUNE 23, 2020

Applies to:

Oracle Customer Support - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

Need to display all the Service Requests s against a customer using Customer Support responsibility in Agent Dashboard menu.
Similar function is available in Case Management responsibility which displays all the Cases against a customer using Agent Dashboard menu.
 

Solution

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In this Document
Goal
Solution
References


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