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When Clicking on Finish button, Configurator Runtime Not Returning to Sales Order Form (Doc ID 2683837.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Configurator - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

On : 12.2.5.33.5 version, Runtime UI

For two Configurator users, after entering a new line on a sales order and launching Configurator, the runtime Configurator UI opens normally and users are able to make the required selections. But when they click the Finish button the application only gives a 'confirmation' screen that shows that the configuration is valid and saved. But the application does not close the runtime UI session and does not return to the Sales Order form. How does one resolve this issue for just these two users?
 

Solution

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In this Document
Goal
Solution


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