Planned Effort LOV only shows Base Time Unit (Hour)
(Doc ID 268439.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
When you try to specify the Planned Effort in the LOV, you only get (Hour) for a choice.
You have set up the Time Unit of Measure Class:
Navigation: (Inventory => Setup => Units of Measure => Classes).
Current Time base unit is Hour.
You defined the conversion for DAY, HOUR, MINUTES and MONTH.
Then you set the following profile options:
Service: Day Unit of Measure DAY
Service: Hour Unit of Measure Hr
Service: Minute Unit of Measure Min
Service: Month Unit of Measure MTH
Service: Time Unit of Measure Class Time
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